Statim Error Codes (Original Error Codes)




Statim 2000 Error Codes
What They Mean & How To Correct Them


There are 2 different sets of error codes: Original Error Codes prefaced by "Check Cassette" & New Error Codes prefaced by "Cycle Fault." Be sure to select the right error code for your unit

The Statim Sterilizer should never leak steam or have water dripping under the machine. If either of these conditions occur, check your cassette and seal. All leaks should be corrected before proceeding with troubleshooting procedures.

Original Error Codes
Error Message Problem Corrective Action
Check Cassette 1 Chamber temperature does not rise more than 2°C in three minutes. In all cases: No power to the boiler. Check thermal fuse. Replace if necessary (Part #Part #SCF006-377).
Check Cassette 2 Failed to heat up from 95-100°C in 80 seconds. Is steam leaking from the cassette during operation?

Check seal for debris or damage. Lubricate seal using liquid hand soap. (Do not use anti-bacterial soap)

If problem persists replace seal (Part #SCS001-241).

Replace cassette lid or tray as needed.
Check Cassette 3 Failed to pressurize to 110°C in 70 seconds. If visible steam leaks appear repair cassette as needed.

If no leaks are visible disassemble solenoid valve and check for debris. Make sure plunger slides smoothly in the plunger tube. Refer to Solenoid Valve Section.
Check Cassette 4 Failed to begin sterilization within 10 minutes of pressurization. If visible steam leaks appear repair cassette as needed.

If no leaks are visible disassemble solenoid valve and check for debris. Make sure plunger slides smoothly in the plunger tube. Refer to Solenoid Valve Section.
Check Cassette 5 Boiler went dry prematurely. May be a bad pump or boiler. Check pump using Pump Tester Bottle Part #SCK024-384. If pump checks good follow Check Cassette 6 explanation.
Check Cassette 6 Boiler temperature is more than 5°C higher than the chamber while sterilizing. When display changes from "pressurization" to "sterilization", does it take longer than 10 seconds for the pressure information (xxxKpA) to appear in the read-out'?

It is probable that water containing more than 5 ppm of total dissolved solids was used in the machine. Boiler is contaminated.

This means the inside of the boiler has accumulated excessive mineral deposits from the use of poor quality distilled water.

The boiler may be restored with a calcium, lime and rust remover, i.e. "CLR". Refer to Reclaim Boiler Section.

Note: Before reclaiming boiler check to be sure Statim has a float switch, not a Water Quality Sensor.
Check Cassette 7 Boiler temperature is below lower limit while sterilizing. If the cassette can be removed normally after venting: Disassemble solenoid valve and check for debris. Make sure the plunger slides smoothly in the plunger tube.

Refer to Solenoid Valve Section.

If the cassette is hard to remove after venting: Check for kinked exhaust tubing. Solenoid valve is failing to open.

Disassemble and check that the plunge slides smoothly in the plunger tube.

Refer to Solenoid Valve Section.
Check Cassette 8 Chamber temperature is more than 5°C higher than boiler while sterilizing. Check for kinks in exhaust hose. Check to see if Condenser Bottle is full of hot water.

Time the display changes from "pressurization" to "sterilization", if the delay is more than 10 seconds, reclaim the boiler.

Refer to Reclaim Boiler Section.
Check Cassette (no number) The chamber temperature failed to drop below 112°C within 60 seconds after the start of the VENTING phase at the end of the cycle. Check for kinks in the exhaust hose.

Check for a clogged duct in the rear of the cassette tray. Blow out with compressed air.

Check solenoid valve for proper operation. Replace If Necessary (Part #SCC005-374)

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