Statim - Other Errors & Problems








Statim 2000 Other Errors
What They Mean & How To Correct The Problem

The Statim Sterilizer should never leak steam or have water dripping under the machine. If either of these conditions occur, check your cassette and seal. All leaks should be corrected before proceeding with troubleshooting procedures.
Error Message Problem Corrective Action
Printer Fault Message appears if optional printer is installed and not printing. Check for paper jam
No message displayed Printer does not work Make sure that all printer cables are connected. Cables are correctly connected if the time and date are shown on the LCD.

Ensure that the paper is loaded properly. Check that the paper leaves the paper roll from the top of the roll.

This means that the treated surface of the thermal paper will be in contact with the thermal print head.
Water Quality is Not Acceptable The water quality sensor has detected water in the reservoir is above acceptable limits for total dissolved solids Drain reservoir and refill with known good distilled water. DO NOT clean boiler with CLR.
Cycle Interrupted This message is displayed when there is a power failure in the middle of a cycle or whenever the power is turned off after an error occurred and the STOP button is not pressed. Press Stop To Reset This message is displayed on all error faults.

Press STOP to clear message.
Touch pads do not work - Disconnect keypad plug from PCB.

Be sure blue plastic piece for keypad plug on PCB is pushed up on the plug pins as far as possible.

Reconnect keypad and check. Replace keypad if necessary.
No display or garbled display on LCD - Check plug connections from cover to PCB. Check that microprocessor is seated firmly in socket
Statim makes a clicking noise with cassette removed This is caused by steam leaking from the cassette The steam gets into the micro switch causing the contacts to open and close and the solenoid clicks.

Repair cassette leak and clicking should stop in approximately 24 hours.
Loud buzzing noise - Clean or replace solenoid as needed.
Noise during drying cycle only Some check valve noise is normal Check the Compressor Filter.

Replace if dirty.

If filter is wet replace Check Valve and Compressor if necessary.
Water dripping from drain tube under Statim - Replace Cassette Seal or repair cassette as needed.
Steam is escaping from Condenser Bottle vent hole - Ensure that condenser bottle is always filled to MIN line
Steam is leaking from Push-In-Fitting at rear of Statim - Ensure that exhaust tube is fully inserted in fitting. Push past initial resistance until tube seats
Wraps remain wet after drying - Ensure that cassette is clean and has been treated with Stat Dri.

Drain tube must run directly to condenser bottle with no dips or loops. Do not stack wraps.

Invert mesh rack to provide air space below wraps. Set bubble level to 4 or 5 o'clock position.

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